Frequently asked questions

Yes, always. Booking a table costs you nothing. We charge restaurants a small monthly fee to keep the platform running.

No. Just enter your name, email, and phone number. That's it. You can create an account later if you want to track your bookings in one place.

Every confirmation email has a link to manage your reservation. Click it to change the date, time, party size, or cancel entirely. No login needed.

The restaurant marks it as a no-show. Please cancel if your plans change. Restaurants prepare tables, staff, and food for your visit. A quick cancellation helps them a lot.

Most restaurants accept online bookings for up to 8-10 guests. For larger groups, the restaurant may ask you to call directly. You'll see the limit when you book.

Not yet. Tavooli works great in your phone's browser though. We're building native apps and will announce them on our apps page.

We started in Germany, Austria, and Switzerland. We're adding restaurants every day. Search your city on our restaurant page to see what's available.

€9.99 per month per restaurant. That's it. No commissions, no setup fees, no per-cover charges. You keep 100% of your revenue.

Yes. 30 days, full access, no credit card required. If it doesn't work for you, just don't subscribe.

Yes. We built a migration tool specifically for Quandoo restaurants. Your guest data, booking history, and settings transfer over. Learn more about switching.

Everything: booking widget, reservation dashboard, floor plan, guest database, email confirmations, reviews, AI booking assistant, and Google Reserve. One plan, no upsells.

Yes. German company, German servers, AV-Vertrag included. We take data protection seriously because our customers expect it.

Yes. No lock-in contracts. Cancel with one click. Your data stays yours and you can export it at any time.

The entire platform is available in German. Our support team speaks German natively. We're a Berlin-based company.