← Blog March 2026 · 6 min read

Quandoo Shutdown: What Restaurants Need to Know

Quandoo is closing. Not scaling back, not pivoting. Shutting down entirely. If your restaurant runs on Quandoo for reservations, you have about six months to move everything somewhere else.

Here's what's happening, when it happens, and what you should do about it.

The timeline

Quandoo announced two key dates:

That three-month gap between "no new bookings" and "lights off" exists so restaurants can handle remaining reservations. But the real deadline is September 30. After that, you have no booking system.

What this means for your restaurant

If Quandoo handles your online reservations, you'll lose:

That last point catches people off guard. Your floor plan configuration, table layouts, shift settings — all of it lives on Quandoo's servers. None of it transfers automatically.

What you should do right now

1. Export your guest data

This is the most urgent step. Your guest database is years of relationship-building. Names, contact details, dietary preferences, visit frequency — don't let that vanish.

Log into your Quandoo dashboard and look for the data export option. Download everything as CSV. Do this now, not in September. If Quandoo's export tool breaks or gets overloaded as the shutdown approaches, you don't want to be stuck.

2. Pick a replacement system

You've got options. The German market has several reservation systems, and most are actively courting Quandoo restaurants right now. The main contenders:

Compare them on price, features, and how easy they make migration. Don't just look at the monthly fee — check for per-cover charges, setup costs, and contract length.

3. Set up the new system before September

Don't wait until the last week. Give yourself at least a month of overlap where both systems run. This lets you:

4. Update your Google Business Profile

If you use Google Reserve through Quandoo, that connection will break. Your new system needs to support Google Reserve, or you'll lose that booking channel entirely. Check whether your replacement offers it and how long setup takes.

5. Tell your regular guests

Some guests have Quandoo accounts and book through the app. They won't automatically find you on a new platform. A short email or note on your website explaining the switch goes a long way.

The bigger picture

About 17,000 restaurants across Europe used Quandoo. Most are in Germany, Austria, and Switzerland. That's a lot of restaurants all looking for a new system at the same time.

The providers know this. Expect aggressive offers, free trials, and migration help over the next few months. Use that to your advantage — but read the contracts carefully. A low introductory price that triples after six months isn't a deal.

A suggested timeline

The restaurants that move early will have the smoothest transition. The ones that wait until August will be scrambling. Six months feels like a lot of time. It isn't.

Start with the data export. Today.

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